banking silo busting customer experience solutions

Whether you call it reengineering, transformation or creative destruction, optimizing enterprise-wide performance requires the rethinking and redesign of the value-creating processes that cross your organizational silos. Orion’s unique approach to assessing BPM readiness is multifaceted and based on more than two decades of experience facilitating BPM transformations.Ĭlick here for more information on Orion’s BPM assessment methodology. Long-term business success also depends upon effective strategy, leadership, skills, performance metrics and corporate culture. Sustainable operational excellence requires much more than innovative workflows and cutting-edge information technology. Orion has helped public-and private-sector organizations develop process-based organization designs since the late 1990s. Finding the right balance of authority, accountability, structure and performance metrics is as much art as science. Every organization has unique functional strengths and process requirements that are essential to customer satisfaction. There is no one-size-fits-all structure for process-focused organizations. Organization Design and Core Process Governance Orion will work with your executives and operational leaders to develop a model that is unique to your enterprise.Ĭlick here for more information on Orion’s approach to enterprise process design. It is the first step in establishing organization-wide business process governance. An enterprise process blueprint identifies an organization’s core process flows and demonstrates how the different types of processes (value-creating, support, asset-creating, management) fit together. Many are interdependent when it comes to delivering value for your stakeholders. Your organization is comprised of hundreds, if not thousands, of processes.

Services include: Enterprise Process Blueprint Orion’s experts will work with your leaders to craft the right combination of governance, metrics and strategic focus to meet the unique needs of your organization. Orion can help your organization bust through these silos and achieve greatness. There are so many barriers to success but none more difficult than the walls of your organization. Achieving and sustaining operational excellence is an incredibly difficult journey.

Banking silo busting customer experience solutions