human resources charlestown wv hollywood casino

Develops solutions, programs and policies, as necessary, relating to turnover, recruitment, engagement, leadership opportunities Reviews and benchmarks the internal and external environment to improve HR policies and initiatives.

Analyzes property trends and metrics relative to engagement, turnover, staff development, etc.

Partners with Executives to determine the Human Resources department’s strategy and its needs.Partners with the top HR leader in the monthly reconciliation, P&L review and approving departmental purchasing. Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.Responsible for the overall achievement of department customer service goals. Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.Reports budget concerns / deviations to the Executive Management / GM. Assists in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives.Identifies and develops strategies for client groups with respect to turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness, and, performance management issues.Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.Understands the organizational structure for each department develops and maintains knowledge of the business unit needs and provides HR support to team members at all levels of the organization. Serves as strategic business partner to various client groups.Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Responsible for assisting in directing the operations and staff of the HR department.

Human resources charlestown wv hollywood casino